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After install

Countertop project questions, answered

Use these answers as a starting point. Your written quote and project-specific instructions should answer what applies to your home.

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Stage

After install

Do I need to choose a material before requesting an estimate?

No. You can describe the room, your goals, and the look you prefer. The estimate conversation is a good time to compare options and discuss how each one fits your use, maintenance preferences, and project.

Can I choose the exact natural-stone slab?

Motta One’s Services page says clients can visit supplier yards to select a slab or request samples. For natural stone, seeing the actual piece is helpful because each slab has its own color and movement.

Will every slab in the same material perform the same way?

No. Natural stone varies, and products within manufactured categories can have different care and installation guidance. Ask about the exact slab or brand and product line you are considering.

Does natural stone need to be sealed?

It depends on the stone. The Natural Stone Institute says sealing can provide additional stain resistance for some stone, while many stones do not require it. A treatment does not make a surface stain-proof. Confirm the recommendation for the exact stone.

Can I put a hot pan on the countertop?

Do not assume that any surface is safe for direct heat. Caesarstone recommends using a trivet or hot pad for its quartz and mineral products. Follow the care guide for your exact product.

Do you remove my existing countertops?

The Motta One Services page says existing countertops are removed and hauled away when replacing countertops. Confirm that the scope is included in your written quote and ask whether any plumbing, appliance, or building coordination is required.

Do I have to be home during the project?

Motta One says it has completed work for clients who are away, including snowbirds and second-home owners, coordinating access and sharing photos. Confirm the access plan and who can make onsite decisions for your specific project.

What areas do you serve?

Motta One lists Miami-Dade, Broward, Palm Beach, and surrounding South Florida communities. Contact the team to confirm service availability for your address.

Good to know

For a project-specific answer, send the team photos of the room and a short description of the work you are considering.

General guidance only. Your written quote and project-specific instructions from our team take priority.

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